How do I ensure texts, email and calls are coming from Schwab?

Feb 12, 2026
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At Faith Investor Services we are dedicated to providing our clients and readers with the most accurate and useful information, especially when it comes to safeguarding personal and financial data. To this end, below are important insights directly from Charles Schwab: 

How do I ensure texts, email and calls are coming from Schwab?

“Always use caution when acting on texts or emails from any institution. In addition, do not assume you are speaking with an institution based on caller ID. Text messages, emails, and phone calls can appear to come from Schwab or other institutions when they are indeed from a fraudster. Although Schwab does use these channels to communicate and verify account activity, Schwab will not ask you to disclose your Visa debit card PIN, personal information (via email), or your online password. If you do click on a hyperlink within an email or text, never enter your Schwab.com username and password, or upload personal documents, like a statement. If you are ever concerned about a text message, email or phone call, contact Schwab directly at 800-435-4000. Forward suspicious emails or screenshots of suspicious texts to phishing@schwab.com. For more insight, see our guide “Protect yourself from phishing“.”

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